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Fully remote

Provider Customer Service Call and Chat Representative

$18–$32 per hour; 11 weeks of virtual paid training

Position summary

Remote employee; full-time, Monday–Friday Location/eligibility: Remote in North Carolina; residence in NC required. Help healthcare providers by phone, chat, and email with eligibility, billing, authorizations, claims, and related questions. Requirements: High school diploma/GED or equivalent; 1+ year customer service experience; computer navigation; 35–40 WPM typing; private home workspace and wired internet. Availability: check the official page for current openings, intake, and selection. North Carolina only. Full-time attendance and schedule flexibility are required; the role handles a high volume of calls/chats.

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